Ram-trucks 2015 3500 - Warranty Manual Manual do Utilizador

RAM TRUCK 1500Chrysler Group LLC W A R R A N T Y I N F O R M A T I O N201515GENR-026-AA first Edition Printed in U.S.A.

2.2 Corrosion WarrantyA. Who Is Covered?You are covered if you are a purchaser for use of thevehicle.B. What’s CoveredThis warranty covers the cost of

2.3 Restraint System Limited Warranty(Vehicles sold and registered in theState of Kansas only)For vehicles sold and registered in the State of Kansas,

If you choose to go to another dealership, you will beresponsible for the cost if the extra distance exceeds 10miles. See Section 6.2 for information

Front Wheel Drive:transaxle case and all internal parts; axle shaft assem-blies; constant velocity joints and boots; differentialcover; oil pan; trans

F. Other Provisions of This Powertrain LimitedWarrantyAll other terms of the New Vehicle Limited Warrantyincluding the Section 1 (Your Rights Under Th

3. What’s Not Covered3.1 Modifications Not CoveredA. Some Modifications Don’t Void theWarranties But Aren’t CoveredCertain changes that you might make

B. Modifications That WILL Void YourWarrantiesThese actions will void your warranties:• disconnecting, tampering with, or altering the odom-eter will

• lubrication;• engine tune-ups;• replacing filters, coolant, spark plugs, bulbs, or fuses(unless those costs result from a covered repair);• cleaning

3.6 Other ExclusionsYour warranties don’t cover the costs of repairingdamage or conditions caused by any of the following:• fire or accident;• abuse o

3.7 Total Loss, Salvage, Junk, or ScrapVehicles Not CoveredA vehicle has no warranty coverage of any kind if:• the vehicle is declared to be a total l

IMPORTANTThis booklet contains Chrysler Group LLC limited warranties. It should be kept in your vehicle and presented to your Dealer if any warranty

4. Other Terms of YourWarranties4.1 Exchanged Parts May Be Used inWarranty RepairsIn the interest of customer satisfaction, Chrysler GroupLLC (!Chrysl

4.2 Pre-Delivery ServiceA defect in or damage to the mechanical, electrical,sheet-metal, paint, trim, and other components of yourvehicle may have occ

5. Emission Warranties RequiredBy Law5.1 Federal Emission WarrantyA. Parts Covered for 2 Years or 24,000 MilesFederal law requires Chrysler Group LLC

• vacuum hoses, clamps, and fittings, as well as tubingused for these components• vacuum, temperature, altitude, speed, time-sensitivevalves, sensors,

• vacuum hoses, clamps, & fittings, as well as tubingused for these components• vacuum, temperature, altitude, speed, time sensitivevalves, sensor

• your vehicle has failed a federally approved state orlocal emissions test;• your vehicle has been maintained and operated prop-erly up until it fail

6. How to Get Warranty Service6.1 Where to Take Your VehicleA. In the United States (We Include U.S.Possessions and Territories as Part of theUnited S

• If the authorized dealership charges you for repairswhich you feel should be covered under your war-ranty, please get a detailed receipt for the wor

6.2 How To Get Roadside AssistanceService - U.S. or Canada Only *A. Who Is Covered:You are covered by the Roadside Assistance services ifyou are a pur

Out of Gas/Fuel DeliveryDrivers can’t always count on a gas station being nearby- especially when traveling away from home. Just call1-800-521-2779, a

WARR ANTY COV ERAG E AT A GL ANCEDESCRIPTION 1 Yr/12, 0002 Yr/24,0003 Yr/36,0003 Yr/50,0003 Yr/Unlimited5 Yr/50,0005 Yr/100,0005 Yr/Unlmtd7 Yr/70,0008

D. If Unable to Contact Roadside Assistance:If you are unable to contact Roadside Assistance and youobtain towing services on your own, you may submit

• If possible, bring all service receipts, maintenancelogs, and records proving that your vehicle has beenproperly maintained, since you may be requir

7. How to Deal with WarrantyProblems7.1 Steps to TakeA. In GeneralNormally, warranty problems can be resolved by yourdealer’s sales or service departm

C. If Your Problem Still Isn’t Resolved ForCustomers Residing in Arkansas, Idaho,Kentucky, Minnesota and Montana ONLY:(NOTE: This Process is not avail

The CAP will need the following information fromyou: 1) Legible copies of all documents and repair ordersrelevant to your case, 2) Vehicle identificat

• NCDS will send you a written Statement of Decision.This statement will include the decision, any action tobe taken by the dealer or Chrysler and the

7.2 Helpful Addresses and TelephoneNumbersHere are the addresses and telephone numbers of theChrysler Customer Assistance Center that can help youwher

• In Puerto Rico and U.S. Virgin Islands:Customer ServiceChrysler Group International Services LLCBox 191857San Juan, Puerto Rico 00919-1857Phone: (78

8. Optional Service ContractChrysler Group LLC’s or Chrysler Service ContractCompany LLC’s optional service contracts offer valu-able protection again

9. Maintenance9.1 General InformationIt’s your responsibility to properly maintain and operateyour new vehicle. Follow the instructions contained inth

1. Your Legal Rights Under These LimitedWarranties...42. What’s Covered Under Chrysler Group LLC’sWarranties...

9.2 Where To Go For MaintenanceChrysler recommends that you return to the dealer fromwhom you bought your vehicle for all maintenanceservice both duri

NOTES39

NOTES40

IMPORTANTThis booklet contains Chrysler Group LLC limited warranties. It should be kept in your vehicle and presented to your Dealer if any warranty

RAM TRUCK 1500Chrysler Group LLC W A R R A N T Y I N F O R M A T I O N201515GENR-026-AA first Edition Printed in U.S.A.

6. How to Get Warranty Service . . . . . . . . . . . . . . . . 246.1 Where to Take Your Vehicle . . . . . . . . . . . . . . 246.2 How To Get Roadside

1. Your Legal Rights UnderThese Limited WarrantiesThe warranties contained in this booklet are the onlyexpress warranties that Chrysler Group LLC (!Ch

2. What’s Covered UnderChrysler Group LLC’sWarranties2.1 Basic Limited WarrantyA. Who Is Covered?You are covered by the Basic Limited Warranty if youa

Be sure you get a copy of any warranty that applies tothese items from your dealer, or from the maker of theproduct. You can find the tire and Unwired

• clutch discs or modular clutch assembly (asequipped);• windshield and rear window; and• wheel alignment and wheel balancingG. Registration and Opera